I'm not sure how anyone can help me if they have little to no idea what is going on, and I have no idea how it happens or why, so I can't really provide you with enough information to get it yourself and maybe fix it. But I can tell you what it does, I don't think that would help much though. Again, I couldn't even get in the game, so I don't have any screenshots or stuff like that.
It more often happens when I haven't played Wolfquest in a while, it might be a hacker or something. Last time I tried to continue a game, it cycled through all the loading screens like 300 times a minute, didn't respond to anything I did, so I brought up the force quit menu (I'm on a Mac), but my computer froze for 30 seconds and when it unfroze Wolfquest must have auto-quit or something. Let me know if anyone wants to know more, I'm 9999.999.99.9% sure that people will since I left out a lot. But it prob won't get fixed anytime soon, so I probably won't be able to play Wolfquest until then

Edit: I do not have the game on steam.